faq

Frequently Asked Questions by customers just like you.

1. HOW DO YOUR SERVICES WORK?

You can choose us as your service provider for Solo Queue , Duo Queue , and Coaching as well as other special orders we have available in the Order Now and Special Orders headers. After we receive your payment, a Master/Challenger booster or coach will get to your order, or coaching session and they will begin within 1 hour. If you buy a Special Order, details will be provided on the purchased item description.

2. CAN I ENTRUST YOU GUYS WITH MY ACCOUNT?

Of course. We have a long-term relationship with all our customers and 90% of them always come back to us for more, they leave customer reviews and many other convincing things to convince you that we are a legit service provider. Privacy and security comes first in our hands, we follow by the Terms of Service almost to heart.

3. DO BOOSTERS HAVE ACCESS TO MY BE / RP?

Boosters that are working on your account are allowed to spend Blue Essence to satisfy the needs to complete their order and job, but will not touch your RP in any manner.

4. HOW CAN I GET IN CONTACT WITH YOU GUYS?

We have a Live Support Chat on the bottom right corner that is up for most of the time during the day, and a 24/7 chat in our discord where you can talk to everyone and ask any question at any time. If we are offline, be ensured that we will answer asap when we are available again.

5. WHAT IF AM DISSATISFIED WITH THE BOOSTER?

If you are dissatisfied with your booster, we will try our best to get you a new one depending on how our booster is performing in game. Our booster will try his best at all times to complete his or her job , we do understand that some problems may arise, let us know in support.

6. WILL BOOSTERS TALK ON MY ACCOUNT?

Boosters will not talk to any of your friends that message you or will not add anyone to discuss anything. They will talk in game if need be in terms of communication wise.

7. HOW LONG WILL IT TAKE FOR THE BOOSTING SERVICE?

Depending on what you order, an order or session could be done within one hour to a couple of days or weeks. Our boosters will try their best to fit in at least a division a day to complete your order in a fast period of time.

8. CAN I PLAY ON MY ACCOUNT DURING SERVICE?

Unfortunately, you cannot or should not be playing on your account while we are in service as written in our Terms of Service. This can lead to many misconceptions and issues that may arise , and also a higher chance of risking your account with different logins from different locations.

9. WHAT DO I DO AFTER I BUY YOUR SERVICE?

After you purchase a service from us, you will receive an email confirmation. As of currently, we will be working around through Discord, a very popular communication application that allows us to communicate with you both verbally and through text. This is the easiest way for our boosters right now. Join our Discord that will be linked at the home page and you will be notified by your Booster or Coach whenever your order is Claimed by them. This can be instant to an hour depending on the hour , and the order.

10. WHICH PAYMENT METHODS DO YOU ACCEPT?

We only accept Paypal as of right now.

11. WHAT SERVERS DO YOU BOOST ON?

We boost on NA , EUW , EUNE , LAN , LAS , TR , RUS , OCE , BR , almost every region besides the Asian regions.

12. I PUT IN WRONG INFORMATION WHEN PURCHASING, WHAT DO I DO NOW?

Contact support , email us or talk to us discord to get it resolved ASAP.

13. I AM NOT SATISFIED WITH MY COMPLETION , CAN I GET A REFUND?

Unfortunately, after your order is completed, you cannot get a refund. We have finished our job and that is what you have bought. You cannot go to a barber shop , get your cut finished and ask for a refund just because your barber did not cut it to your likings and some things may be off. A service was performed . Please refer and look at our Terms of Service , and ask us if you have more questions about it.

14. I HAVE A QUESTION THAT IS NOT IN HERE, HOW CAN I CONTACT YOU?

Talk to us in Customer Support Live Chat, Email us, or join our Discord for 24/7 support!

Terms of services

L9 BOOSTING

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